Virtual Assistance for Mental Health Professionals

We're Hiring!
Job Description
What role would you fill?
We are looking for a Virtual Assistant to directly support the Lead VA on a variety of accounts, with an emphasis on phone correspondence, inquiry management, and social media management. The role will work on a variety of projects both collaborative and independent.
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Our team focuses on supporting mental health providers by offering administrative services to both providers and their clients. As a VA, your job will be primarily to extend this support and help foster trust, quality care, and consistency between providers and their patients.
Virtual Ally is dedicated to creating a safe and welcoming virtual space for all.
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As our Virtual Assistant, you will perform various administrative tasks including answering emails, screening callers, scheduling meetings, and assisting with billing questions. You will need a strong Internet connection along with experience using digital tools like Google Suite. A full list of responsibilities and qualifications is below.
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Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision.
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This position will start at $18.00 per hour. The expected workload is ~10hrs per week, with plenty of room to grow!
The Virtual Assistant will be on-call Monday through Friday from 4-6 pm MST.
This is a Contract/1099 position. To be considered, candidates must show proof of either General Liability insurance or Professional Liability insurance, as well as Cyber insurance.
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Provide customer service as first point of contact
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Schedule and manage appointments
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Perform intake screenings over the phone
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Manage emails and respond to inquiries (including billing questions)
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Invoice for appointments
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Proofread and edit both internal and external documents
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Perform data entry and manage databases
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Manage multiple clients and prioritize time-sensitive tasks
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Organize client and internal calendars
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Schedule social media posts
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Send Superbills
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Check intake forms/send reminders to complete forms
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Perform some online market research
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Other administrative tasks as needed
Roles and
Responsibilites
What would you be doing?
Skills and
Requirements
What skills would help you succeed?
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United States residency
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On-call availability between 4pm-6pm MST M-F
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Proof of Professional Liability or General Liability Insurance
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Proof of Cyber Insurance
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Fluency in English, both written and spoken
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Proficiency with Microsoft Suite and/or Google Suite
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Familiarity with current technologies like desktop sharing, cloud services, and VoIP
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Access to secure internet access and non-shared laptop/PC
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Bachelors Degree or equivalent experience
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Experience in administration and/or healthcare industry
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Familiarity with HIPAA regulation
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Attention to detail
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Ability to manage time, multitask and self-direct
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Excellent phone, email, and instant messaging communication skills
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Organizational and scheduling skills
How to apply
Send your application inquiry along with a resume and cover letter to Ally at ally@virtualally.info
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We do our best to get back to you within 48 hours. Thank you so much for your application and we look forward to e-meeting you!